How to Remove Trojan.Cryptlock.J!gm Completely From Your PC

Last week, my AVG detected a virus called Trojan.Cryptlock.J!gm on my computer but failed to remove it out of my PC. MSE detected it; however, it had no ability to remove it completely. I even have tried other method to eliminate this Trojan horse but still no luck. Other anti-virus programs are not able to get rid of it as well. I felt frustrating about that. I have tried many ways but none of them can work. Can someone tell me what should I do now to get rid of Trojan.Cryptlock.J!gm thoroughly?

Description of Trojan.Cryptlock.J!gm

Trojan.Cryptlock.J!gm is categorized as a Trojan horse that infects users’ PCs in an aggressive ways. Usually this Trojan horse will attack the infected computer by attaching to some free programs. The unknown free program will contain the virus process in its installation and that is the way which this Trojan horse attacks the infected computer without any warning. Similarly, this Trojan horse Trojan horse will disguise itself as a legit part of the operating system by using a misleading file name. Users may mistakenly consider that they are just normal pictures or text files. Generally, a Trojan horse cannot be seen with the naked eye. It is known that if a hacker wants to take control of a computer, he must deceive the user into running the Trojan program. So, the hacker will try every way to achieve his aim of implanting the Trojan horse into the targeted computer system. Basically speaking, users will use an antivirus program to scan their computers. Since antivirus detection depends on the feature code in a program, hackers will inject legal code into the Trojan horse in order to escape from detection and removal by common antivirus program.

What makes it different from other Trojan horse is that its aim is not to destroy the computer system, and replace with observing user’s activities on the compromised computer and collect confidential information including the credit card numbers, Apple password, online bank details and so on. In the old days, Trojan horses are mainly written to play trick on users. These days, Trojan horses have been a tool used to steal the victims’ personal information for the purpose of gaining illegal profits. Its working mechanism is able to go across physical barrier between internal and external network once Trojan horse starts its working. It is not wise for you to leave such a malicious threat in your machine; if you want to protect your personal information, remove Trojan.Cryptlock.J!gm from your computer quickly.

However, take immediate and thorough action to remove Trojan.Cryptlock.J!gm completely from your computer before further damage and data loss. If you have no faith in coping with it, please download a professional removal tool to help you.

Danger of The Trojan Horse

1. It secretly opens a backdoor which allows the remote hackers to gain access to the infected computer.
2. It deletes files, blocks important programs and causes system crashes.
3. It can download and install more other threats, such as adware, redirect viruses and spyware.
4. It spies on your activities on the computer and collect the sensitive data and information for malicious purposes.

How to Remove Trojan.Cryptlock.J!gm from the Infected Computer

Trojan.Cryptlock.J!gm has been known as a highly risky Trojan horse that stealthily installs in your computer. It will cause a slow performance on the infected computer and bring other threats. This Trojan horse will let cyber criminals invade the infected computer to make things worse. It is highly suggested that users should remove it as soon as possible. Here is the manual removal guide below.

Step 1: Restart your computer in Safe Mode with Networking.

Turn off your infected computer and then select Restart to boot it up.

Hit F8 key multiple times until Windows Advanced Options Menu shows up.

Use the up and down arrow keys to select “Safe Mode with Networking” option when the Windows launches, and then hit Enter key to proceed.

Step 2: Open Windows Task Manager and end its running processes.

Press Ctrl + Alt + Del or Ctrl + Shift + Esc keys simultaneously to start Windows Task Manager.

Go to the processes, scroll down the list to find out its running processes related to the Trojan. And then end them all by right-clicking on “End Process” button.

Step 3: Delete all the files associated with the Trojan from your PC.

%AllUsersProfile%\[random]
%AppData%\Roaming\Microsoft\Windows\Templates\[random]
%AppData%\Local\[random].exe

Step 4: Get rid of the registry entries of the Trojan from Registry Editor.

Press Windows + R keys and type regedit into the Run box, and then click on OK to open Registry Editor.

Search for and get rid of the registry entries relevant to the Trojan as listed below. It is important to back up your Windows in case of data loss before any file changes.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe

Step 5: After all the steps above are done, please restart your computer normally to apply these changes.

Conclusion

It is obvious that Trojan.Cryptlock.J!gm is a highly risky computer infection. The issue about manually deleting Trojan.Cryptlock.J!gm is a rather difficult and time-consuming process. Manual removal is as risky as it sounds, especially for a regular PC user. Once it settles down, this Trojan horse will start its payloads. It damages system files, changes the system settings, blocks some programs from running properly, downloads other malware, generate annoying pop-ups and even collects private data and information for its creators. It is too difficult to remove it in that it hides deeply behind the screen. Using a powerful automatic removal tool will be the wise choice to get rid of Trojan.Cryptlock.J!gm.